Q: What do you charge for shipping?
A: Please see our shipping charges here. |
Q: What forms of payment do you accept?
A: You can find details on all payment methods here. |
Q: When will my order be shipped?
A: This depends on your payment method. Click here
for a list of payment methods. |
Q: Can you hold items for me to order at a later time?
A: Sorry, I don't hold items. |
Q: How often do you get in new items?
A: JCT TOYS gets in new items nearly every 2 weeks. So be sure
to check our
pre-orders page often! |
Q: Do you accept CODs?
A: Sorry, I don't accept CODs. |
Q: What is your return policy?
A: Returns are only accepted if I ship the wrong item to you.
Please email me if this
happens. |
Q: Are all the items you sell on your website officially
licensed?
A: Yes! All of our products are guaranteed to be authentic. We
only sell items that come straight from the manufacturer's
cases, and we do not offer any products of questionable country
origin. Additionally, all products are insured when they are
shipped. If any item arrives in other than excellent condition,
please advise us immediately. |
Q: Do you charge sales tax?
A: sales tax is charged to residents of California on certain items.
If this is the case, it will be noted at checkout. |
Q: How do I know your online shopping cart is secure?
A: You will know the cart is secure when you're
checking out. The lock icon on your internet browser will be in
the "locked" position. |
Do
you have a question about JCT TOYS? Look here and you'll probably find
your answer. If not, feel free to